ادارة الجودة الشاملة كأداة لتقليل مخاطر الهدر

دراسة ميدانية في معمل الغزل والنسيج الحكومي بالموصل

Abstract

The study aims to define the relationship between TQM repesented by its
requirements (top management support , the involvement of all employees
in the organization, continuouis improvement, motivation programs,
customer focus, and teaching and Training programs), and reducing the risks
resulted from increased failure in the organization activities. Total quality
management is regarded as one of the modern scientific entrances which practiced by production and service organizations equally to present outputs
in the appropriate quality which is needed according to the needs and wishes
of the customer, because as far as the organization is able to grow under the
increased comptitivness to fulfill the requirements of TQM , it will be able
to meet the risks it faces in away that it treats them and finds the ways to
avoid them in the future, especially the conditions of the country require
more attention to improvement, and give more attention to the sources of
risks and manage them at the appropriate way to avoid them without
damages despite of physical and moral losses which cost the organization.
The study has come up with several conclusions depend upon as abasis to
present the suggestions and recommendations which are appropriate to the
sample of this study and similar industeries.