كلف الجودة واستراتيجية التوازن مع قيمة الجودة

Abstract

Good quality concept is usually connected with the value and the use of the
production in a parallel way to the price. Because of the great interest to
improve quality, the production costs increase notably as apparent and
hidden costs. To decide the level of the good quality, it is a must to study
and analyze its value from the client's point of view on the one hand and the
producer's on the other. Consequently, there must be a strategy which
balances the value of the good quality and its cost.